|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|Whole process was very efficient and easy.
Good price, good delivery.
Just as it should be!
...MHServices UK Ltd
|The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
|As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done
|Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
|Yes I received my goods very good service thanks
|Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
|All my order arrived very quickly and as listed. shows that there is good internet companys out there.
would definitely use again the next time i need more items.
|Good products and prices with very polite and helpful staff.
...George W Simpson