|Quality goods exactly as described and prompt efficient service.
...J J PENNINGTON
|An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.
|The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item .
|Fast,efficient service. Many thanks.
|Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
|Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
|Absolutely fantastic service. Lowest price I could find and prompt next day delivery.
...C R Williams