|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
|Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
Order received , very pleased with service.
Co C P Jefferies
...C P Jefferies Heating
|Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.
|Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
I HAVE RECEIVED IN TIME.
|Thank you. I had got my order but you dispatched it with one day delay!
...Ryszard Wojcicki - RW Building and Maintenance
|Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again.
...Damian Le Breuilly
|Very rapid action in providing the correct item at a convenient collection point. A good price too compared to elsewhere. Good communications all round.
High standards and a reliable service provided for confident internet transactions.
You tick all the boxes, many thanks.