Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...Iain ONeill
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks ...Steve OShea Harefield Manor
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Great service. Looked every where for the produce without sucess. My Tub found it and dispatched and arrived within days. I would definatley use your service again. WELL DONE. ...Paul White
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Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems ...Kenneth Manners - None
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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great service.cloakroom suite arrived very quickly,no problems at all ...david derwent
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
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Order was delivered on time and I was accurately kept informed. ...Barrs Hill School
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Good service ...Mark
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
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