|order received at 0815 Friday 220113 thank you
...mr peter cappellini
|Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!
|I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
|Excellent service. Items were well packed and arrived when indicated.
|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|Excellent customer service all round and prompt delivery!
|Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
|Delivered on time, well packaged to. Thanks.
...MR A M GILMOUR
|prompt service, kept informed every step of the way
...Mrs J Brian
|Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD