I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.
...michael shearing
|
Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions.
...Richard Higgs
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Excellent service fast delivery and sorted my problem Out very quickly and dispatched again
...Richard Pape
|
I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
Phil NE
...phil northeast
|
May cost more but service is excellent and quick delivery even when free.
...Weston Sailing Club
|
Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML.
...michael limon
|
Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
|
very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary
...sea designgroup
|
While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
...John Thomson
|
£
£419.18 
