Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns. ...Frances Burt
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Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently. ...Mr A J Sutherland
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again. ...Robert Walton
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company. ...Ian Jones
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ...Ammar Rana
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Prompt delivery ...Barbara Haydon
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
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Got what I wanted, speedily and reasonable price.
Thanks ...Kevin Ford
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Good quick service, nicely packed and very good communication.
Many thanks, derek
...derek hall
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