Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...Graham Smith
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Good service, order arrived within a few days. ...William Bennett
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub! ...Stewart - Stewart
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Good value, quick service ...Stuart Ainslie
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ...Richard William Holborow
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
...Michael Arnison
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date. ...Hitachi Automotive Systems Ltd
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1. ...Paul Gibson
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Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK ...Michael Uttley
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