I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
...DIANE PARSONS
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John
...john william barber
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arrived on time
well packaged
just what was wanted
...mr andrew r dartnell
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item was damaged so had to order a new part.
...David Borthwick
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Despite the issues with covid19 and lockdown, this company went well beyond the norm to get my mira shower doors, to me in time. Also kept me well informed. Its importantant we support are local companies. Mytub was also cheaper than other major companies which was a great bonus.
...Talat Faiz
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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Everything good but the bag was a rather big for the contents.
...Paul Drakes
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Website said "in stock" but took 10 days to arrive
------------- ------------------------- -------------------
Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub
...Parker Properties
|
£
£419.18 
