I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
...Agustina Ivana Bubich
|the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
|Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you
|Prompt, efficient and relaiable.
|Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
|fantastic delivery and service
thank you very much
|Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks.
|Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others.