|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|Order arived a day earlier than promissed. Many thanks.
|Good customer service, package arrived on time nice and quick with good communication Product as described thank you
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho
|Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
|Our boiler arrived on time, thank you for your help regarding installation!
|Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was.
|I would recommend My Tub as they are very competitive and I had no problems with my order.