after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
------------- ------------------------- ----------------------
Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
|
delivery made as requested and on time. ...Pauline Robinson
|
Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
|
Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
|
Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
|
Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
|
The service from mytub was first class. Thank you. ...JOHN MCCARTHY
|
small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
|
Good Service, I was able to identify the correct part and they arrived promptly ...Henry Peat
|
A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
|