part received in very quick time & very well packed excellent service recomended ...P S Laws
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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My order was dealt with very speedilly and the goods arrived on time. Delivery man phoned to give time for delivery and arrived on the dot. Have not yet assembled the shower kit, but all seems to complete and in good condition. ...Maurice Turner
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ...kevin maguire
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efficient and precice...thankyou ...david froud
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help. ...David Martin
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again ...Peter Read
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