Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub
...Mr. Andrew Coleman
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Great company - fast and efficient would certainly use again.
...Trevor Rendall
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excellent service
...John Lamb - Llewellyns
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Good price, good service - delivery on time and good communication.
...Pauleen Blampied
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Very prompt service, and correct part received. Many Thanks
...Martin Hutchings
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
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Order received and delivered as quoted. Very Good service and thanks.
...Oxford Instruments Ltd
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excellent allround service, will use you again and recomend to friends.
...Alan Madle
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£
£419.18 
