|Excellent service ,you got me sorted when the original one I ordered was obsolete ,
Just waiting for it to be fitted now
Thank you for your help
Mrs P. Marsh ,
...Mrs P Marsh
|Excellent service . Product arrived on the stated day.
...PETER THOMSON - PETER THOMSON
|Very impressed with serice.
|Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
|Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
|I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
|Fast and efficient service - helpful carrier dropped off next door as instructions and good value
|The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
|Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
|Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you