First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho ...Ronald Coleman
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina. ...Frederik sJacob
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good service kept well informed thanks will use again ...Mark Gough
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended! ...Veronica Launn
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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Very quick and efficient delivery. ...Lesley Clarke
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
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fantastic delivery and service
thank you very much
...nicola chalmers
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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