|Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !
|Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean
|What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would.
|I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good.
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|First class professional service with regular updates and prompt delivery. Well done to My Tub.
|Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
|Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.