|We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
|Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
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Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|Prompt delivery and good customer service on the phone. Thanks
|Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.
|Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
|It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.
|Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first.
|Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
|Received replacement gas fire coals on day expected. First class service. Thank you.