Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you. ...Ken McMutrie
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I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
Thank you ...Mrs C Farrow
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Have received part thankyou for you help and quick servic ...Tom Cottingham
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The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason ...Richard Mason
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
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First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery ...Peter Brown
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay ...Adrian Stevens - Adrian Stevens Plumbing
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Quick sevice with reasonable prices. ...FlightSafety INt Uk Ltd
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