I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
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Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much! ...Shaun Carr
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you ! ...Len Burton
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Service and delivery excellent ...Dougie Skinner
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Excellent service throughout, no hesitation to recommend to others ...Stephen Lumb
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very good service thank you customer satified ...maindee nhandymans
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Thank you for your diligence - Stuart Haynes ...stuart Haynes - private
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Excellent service & fast delivery.Thank you. ...ADI JOITA
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