Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
...Phillip James
|
Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others.
...Susannah Parry
|
Excellent service and price
...Alex Clark
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
Excellent price and quicker than expected service with very good communication. Thank you
...Mark Baker
|
was a mix up in address but was sorted out realy fast was quite empressed with the service
...J G AIRD buildingrepairs
|
The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100%
...Anne Langley - Langley
|
Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
...Andrew Clack
|
Prompt service at a resonable price.
...David Guest
|
Just fitted items and work great - mytub cheapest on web that i could find thanks.
...Neil Morris
|
£
£16.30 
