Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
|
Very helpful service. Found obscure tap valves for me. ...Steve Williamson
|
Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing! ...Tim Colman
|
Arrived on time. No problems. ...David Hamilton
|
Efficient service and fast delivery - Thank you. ...Robert Gardner
|
Order arrived intact and on time. Thank you. ...Kenneth Roberts
|
1 st Class service
many thanks ...G Heywood
|
Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again. ...M Roberts
|
Super ! Very pleased. From order to delivery !!! ...Claes Domeij
|
perfect thanks ...Frank Lidster - Honeywell
|