Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...Clyde DMello
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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part received in very quick time & very well packed excellent service recomended ...P S Laws
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Quick delivery, Excellent quality. Would use again. ...Polly Ryan
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would recommend to anyone, service was good and material arrived when they said it would. the main reception was very helpful as was the staff on the ordering side ringing me to make sure what was order was going to fit what we needed it for. ...Frederick Harris
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great customer service and communication. Competitive prices too. ...Charles Nicholls
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Order now completed satisfactorily. Thank you for your service. ...REBowyer
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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