It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub
...Peter Jones
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.
...Alan Whitlock
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Great service will use again
...Trevor Thompson
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again
...Paula Cameron
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I was impressed with the service offerred.
...Mallinath Chakraborty
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Excellent service.
...basingstoke hospital bnhft
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I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
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A delay with supply - but kept fully informed of issue - good price for item - will use again
...Donald Fisher
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Excellent service and quality product delivered.
...Clive Munnings
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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£
£16.30 
