This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
...Annie Meadows
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.
...Sheila Carss
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
...AlixPartners Ltd
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Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
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Excellent service, delivered as promised. Very happy.
...Ali Akademir
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email.
...Sandra Martin
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thanks for a very fast delivery
...abarker
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Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed.
...Timothy Hayton
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks
...Anita Neill
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£
£16.30 
