|Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you
|The service has been phenomenal!
I cant believe that I had order online from the UK to get a part in Australia.
The delivery was with in a day of specified of the international delivery date.
I was updated regularly as to the status of my order.
...Peter van Oosterom
|Excellent customer care and service. Great pricing and fast delivery.
|liked the price, service and delivery. Expect to use you again.
|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
Ordered received on day promised. Item as ordered and now in situ.
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Order reciieved thanks
|received in good order and on time
...Brown Cow Brewery
|We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.
...Allen Matthews - Glenammer Eng Ltd