Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
|
Fast and efficient service - helpful carrier dropped off next door as instructions and good value ...Steven
|
Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
|
Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
|
Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
|
Delivered promptly and at a very competitive price ...Chris Brownson Architect
|
received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
|
Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
|
sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
|
The products I needed were very competitively priced and I was happy with the service throughout. ...David Barnes
|