|Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad.
|Received as ordered with thanks.
|I was very happy with service, in particular with responses to email queries.
Delivery was a little slow but did appreciate that you delivered to Rep of Ireland. Id be happy to recommend my Tub.
Many Thanks, Maeve.
...Maeve O Connor
|Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine.
|Great Service, although units took longer than expected to arrive
...Mr Brian Mason
|Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
|Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly.
|Excellent service and received my parts in record time. Thanks.
...Robert Shaw Bruce
|One part out of stock so a short delay, but great comms and great prices. Thank you !
|great customer service and communication. Competitive prices too.