|Thanks excellent service as always
|Delivered in good condition on the day - morning as promised
...Mr I H Goodale
Sink arrived this morning as you promised.
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
|Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|I got the item okay - very prompt - and the courier did not seem to need a signature so put it through the letterbox as I had asked. Thank you.
...S T Paterson
|Excellent prompt service and very good communication.
...Chris Willis - Chris Willis Contract Services
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|item arrived,when unpacked found minor defects ,still waiting for replacement.
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Sorry for any inconvenience, a replacement should be with you Monday morning.
|I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues.
|Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed