|I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|Very pleased with the sevice and the staff as all we very helpful !
...Stortford tiling and marble ltd
|Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!!
|Excellent, efficient will definite use again
|Replacement kit is fine. Damaged kit returned to courier. Thanks.
|Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it!
|Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!