I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Fantastic service, next day delivery, very satisfied. ...Marian House Nursing Home
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Received today very well packed , good service thank you
...Mrs Diana Mitchell
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Nice one Laurie ! Surf on dud ...Clarisford Developments Ltd
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A Fast Delivery ...Reece Bevan - Plumb Factory
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item delivered promptly, really pleased with purchase and service ...J SAMPSON
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date. ...NRG Solutions
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Prompt and efficient service and good value for money.
...R.Mundy
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myTub is the first place I go.First class service. thanks. ...Ian
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