|Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves.
|There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
|Thank you for the immediate response. Goods received as expected.
|Excellent service and price
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Very quick delivery.
I like the fact I was able to track the consignment on the courier site.
|Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
|Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd
...Philip Tancell - JP Heating Installations Ltd
|Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
|Very pleased with goods received that were a good price. The tracking and email advice was faultless. Excellent service - will use again and recommend to friends. Thank you. PS Equipment ordered Monday, delivered early on Wednesday and installed by midday!