Hi
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use. ...Martin Vince
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub. ...Anna Girvan
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time. ...John Armstrong - Mr
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Excellent customer service ...samantha hastings
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
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First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub. ...John Bryson
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Excellent service- thank you. I will be passing on your details to others.
...Lesley Bambridge
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future. ...Richard Ward
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan ...M I MacMillan
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