|Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
|Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub.
|order received complete and on time with your usual efficiency. thank you
|I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
|Thank you, for your super fast and great service.
|Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to.
...Mrs Jane Greenhalgh
|Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Good communications, keft informed of order status. Delivered on time.
...David Gunn - Truma UK
|Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub