excellent service!! like the way you kept me continuously informed all the way
...ANDREW JONES
|
Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.
...Paul Barnes
|
Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
...robert sexton
|
Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
...fabrizio chillocci
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
This purchase worked exceptionally well. The price of the product was fair, the product itself was as expected and the speed of delivery was excellent.
I would not hesitate to use MyTub again
...Mr Patrick Townsend
|
Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
...Power Plant
|
I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
|
wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks
...alan mcintyre
|
Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
|
£
£18.41 
