Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
...Andrew Anderson
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib
...Titas Homes
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.
...Nicholas Lane
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner
...Debbie Warner
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend.
...Helen Kennedy
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Good service and quick delivery. No problems at all. commendable.
...Phillip John Stocking
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Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
...Peter Hughes
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FIVE STAR CUSTOMER SERVICE PROVIDED
...phil pritchard
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Excellent communication so i could keep my customer upto date
...dan morgan
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£
£18.41 
