|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery.
...Mr Ian McEntee
|Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you.
|Would not use again although delivery was free waited far to long 2 weeks
...Peddarsway bed and breakfast
|Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!
|Excellent communication, very quick delivery. Very happy to recommend and would use again.
|Ordered, paid for and delivered quickly and painlessly. Thank you.
|Prompt and efficient service, just what you want. Will be happy to recommend to others.
|I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation.
...Mr John Lacy
|Excellent service and delivery is always good.
...basingstoke hospital bnhft