Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
...Abul Choudhury
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy
...GUy Barker
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line
...Paul
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Very happy with the whole process. Many thanks.
...Paul Hillman
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.
...Businessclean Cambridge Ltd.
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
...Rachel Littlejohn
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave
...David Andrew Nichols
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Excellent service from Christine, shame the delivery company did not care as well.
...Clive Townley
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£
£18.41 
