Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
...David Duncan
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As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan
...Amar Chohan
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world
...Peter Russell
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Hi
Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
Regards
...Graham Buttery
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
...james folkes
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Good price and excellent service
...Dougie Skinner
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goods received on time. Very pleased with service
...A C FOSTER BUILDING SERVICES
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Easy to order and delivered efficiently
...Matthew Jones - CHRES Ltd
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£
£18.41 
