Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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Good price fair delivery time ...Mark
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Efficient ordering and delivery thanks ...Jackie McQuiston
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Excellent service, goods arrived early ...Ian Ashford
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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