Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub.
...Barry Osborne
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day.
...Paul Morris - 8 Greenhaven Rise
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items received with in 2 days brilliant service!
...david higgs
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Excellent, fast and efficient service.
Thanks
...Peter Woods
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.
...Norady
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it
...Michael Rowlands - Micky Dees
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a good all-round service, thank you for the swift response.
...Alan Ledger Coops EMBS
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Very good service thanks
...J Marshall
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Great feedback and prompt delivery.
...Allan BC Duffus
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£
£18.41 
