|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|A hard to find product was available off the shelf. No hassle, excellent service.
|Excellent service.goods received in a very good condition with nice.packaging
...LAO YUEN NING
|The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.
|I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
|I found this to be a very fast and efficient service and will definitely use you again int he future.
...Mrs Syliva Simmonds
|I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.
|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited
|No problems. Excellent fast secure service
|fast shippng,Great comms, product as discribed.
would recommened and deal with you again.