|Everything was fine
...Mr Timothy Wettone
|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|great service will use again
...roy lingard - R.N.Lingard elect ltd
|Excellent service. Will recommend you to family and friends. Thank you.
|Parts arrived on time and in good condition. Thanks.
|Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!
|Excellent service throughout, no hesitation to recommend to others
|Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.
|order came within a few days ,no hassle,no problems.
Very satisfied with their service
...Mr A Sgattoni