Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
...Power Plant
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GOODS HAVE BEEN RECEIVED THANKS
...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
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Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you
...Giles Procter
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Good service, fast response to questions and efficient delivery. Thanks.
...Stuart Mackrell
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall
...John McDougall - Safehinge
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.
...m b eales
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
...Syed Razzaq
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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
...Keith Brawn
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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£
£19.25 
