The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Goods received as ordered and as per estimated delivery date. Thank you.
...Adrian Porter ta
|The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
|Delivery date changed a few times at short notice, but always kept informed.
|product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen
|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|Best price i found item arrived quickly well packaged. Great thanks
|Delivered as promised, good communication, thank you again.
...Action Centres UK Ltd
|Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !
|The service and communication was absolutely top notch. Very helpful staff and would definately use again.
...M A Khan