The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
...Pauline Sudworth
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A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth ...Richard Preuth
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Great Support.
Only wish I hadnt needed it. ...A Randall
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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