|No problems at all, kept me informed and delivered when you promised
|I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
|Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!
|I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.
|Found & delivered correct item promptly
|Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
|friendly , helpful service,good communications...would highly recommend,many thanks
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|Excellent price and exception service. Thank you