We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Good quick and reliable
...Mrs Debbie Colley
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service.
...Hazel Stock
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends.
...David Carstairs
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Than you no problems
...Dave BAMPTON
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First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
Colin
...Colin Gillmor
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much
...David Webb
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Part was in stock easy to purchase online and arrived very quickly, excellent service.
...Russell Kenneth long - Gasplumb Ltd
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Fantastic service from start to finish. Very helpful staff. Highly recommended.
...Mitzi Norrevang
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£
£7.60 
