Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
|
Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
|
Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended. ...Warren Gilbert
|
Great service ,thank you. ...Vsevolod Loktyukhov
|
Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
------------- ------------------
Hello
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
Regards
MyTub ...Richard Midmer
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
|
Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer ...Mauro Squaiella
|
Mytub were very helpful and service was excellent. ...Helen
|
Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
|
Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...vanessa bowman
|