|Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
|Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
...Arden Gas Services
|Many thanks for the Valve, great communication and a great price, Many thanks
|No problems at all, kept me informed and delivered when you promised
|thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you
...Bryan w Bentley
|Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others
|Very impressed with serice.
|Easy ordering good service.
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
|Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.